Powering Digital Transformation in Fintech by
Creating secure,
scalable web &
mobile applications
(01) ABOUT US
We are a creative agency based in the heart of London.
At MTIL (Money Transfer International Ltd), we build secure, scalable web and mobile applications that drive real impact. From product strategy to deployment and support, our team helps regulated businesses innovate, streamline operations, and stay compliant—globally.
here's A LITTLE MORE about us
Supported by expert developers, designers, product managers, and compliance pros, MTIL offers end-to-end services—from ideation and UX/UI to architecture, engineering, & support.
At the heart of mti ltd
Our Mission
To empower businesses with intelligent, compliant, and user-friendly digital solutions that solve real-world problems and improve lives through technology.
Our Vision
To be a global leader in fintech innovation by building the infrastructure behind the next generation of money movement and financial access.
LET'S BUILD TOGETHER
(02) Portfolio
(01) Tuma Omnisupport
Brief Description
Key Features
- Multi-channel Inbox – Seamlessly manage support across in-app chat, email, and SMS.
- Live Agent Handover – Real-time human intervention with full context and customer history.
- AI Chatbot Assistant – Handle FAQs, account lookups, and triage before escalating to agents.
- Internal Notes & Tags – Collaborate across teams and streamline resolution workflows.
- Secure Authentication – In-chat identity verification via OTP or PIN.
- Analytics Dashboard – Track response time, resolution rates, CSAT, and agent performance.
(02) Tuma BackOffice
Brief Description
Key Features
- Real-time KYC Monitoring – Approve, reject, and review onboarding with document viewe.
- Transaction Monitoring Rules Engine – Flag suspicious activity and trigger SAR workflows.
- Rate Management Module – Set manual FX rates or integrate with external APIs.
- User Role & Permission Control – Fine-grained access across Compliance, Ops, Treasury & Support.
- Settlement & Reconciliations – View bank positions, batch settlements, and reconciliation logs.
- Campaign & Notification Manager – Launch app banners, push notifications, and referral campaigns.
(03) Tuma Navigator
Brief Description
Key Features
- Multi-Source Rate Aggregation - Pull rates from multiple FX providers or set manually.
- Margin Control Engine – Set markups by corridor, time, user segment, or transaction size.
- FX Lock-In Tool – Enable customers to lock exchange rates for a specific duration.
- Historical Rate Graphs – Visualise past performance and market trends.
- Transaction History – Track open positions and rate sensitivities in real-time.
- Secure Authentication – Export data and visualize FX trends, volumes, and profits.
(03) Testimonials
"Tuma Omnisupport has completely changed the way we manage customer conversations. Our resolution time dropped by 60% in just one month."